Surveys
Surveys are a key component of the YourCX platform, allowing you to collect and analyze user feedback to better understand their needs and experiences. With advanced configuration features, the platform allows you to design surveys tailored to your specific business, whether you need a simple and quick survey or an advanced survey with complex logic.
Surveys are fully customizable, while each element can be changed or adjusted to suit your needs. If there is no such possibility in the panel at the moment, just contact us and the appropriate mechanisms will be added in no time.
Surveys can be grouped to facilitate management in projects that have surveys from multiple areas.
In this section you will find detailed information on:
- Creating surveys from scratch,
- Configuring questions and their logical layout,
- Defining the look of the survey
- Configuring additional settings and survey behavior in case of multilingualism
- Ways to get surveys up and running
Each step of survey creation and configuration has been described in a practical way so that you can get the most out of the YourCX platform.